Privacy Policy

Autism Detect Privacy Policy

Name: Autism Detect
Phone Number: 020 3098 5181
Email: info@autismdetect.co.uk
Date of this Notice: 03 June 2025

Collection of personal information

We may obtain details regarding the patient(s) through verbal discussions or written communication with clients, family, friends, or carers. Upon obtaining parental permission, we might gather information from other professionals associated with our patients.

We may also collect information concerning family members, including but not limited to, contact information for parents and any relevant medical or developmental backgrounds. While browsing the Autism Detect website, you have the option to withhold personal details. However, if you intend to reach out to us via the website or email, please provide essential contact information such as your name, email address, and phone number to ensure a prompt response.

You are welcome to include any remarks or questions, which might contain personal insights. Following consultations with Autism Detect, any pertinent information may be incorporated into the patient’s personal records. Please note that our website may contain links to external sites beyond our jurisdiction, which are not governed by this privacy policy.

Personal Data We Collect

We collect and process personal information including:

• Names

• Dates of birth

• Postal addresses

• Email addresses

• Bank details

• Diagnosis and treatment specifics

• Appointment details

• Information on other healthcare professionals involved in patient care

We will not use or share your information with anyone except as described in this privacy policy.

We primarily obtain personal information:

• Directly from the client for purposes such as providing treatment, offering advice, and enhancing our service

• Indirectly from sources such as referring clinicians and NHS Trusts

International Access to Personal Data

Autism Detect employs individuals both within and outside of the United Kingdom and European Union. These team members may access personal data strictly for clinical, administrative, or customer service duties. We take steps to ensure data is handled in compliance with UK data protection law.

Authorised team members based outside of the EU may contact you directly to share service updates, support options, or promotional offers.

The Use of Personal Information

Personal information is gathered to facilitate and enhance your therapy services. When prescribing through our affiliated pharmacy, we might share personal data with Golcar Delivery Pharmacy. Sensitive data is securely stored and processed confidentially.

With proper consent, we may share your needs and information with other professionals involved in your care. Consent records are maintained within patient documentation. We do not disclose personal information except when mandated by law. Autism Detect does not outsource personal data processing to third-party agents or sell client details to external parties, except for collaborations with allied health professionals.

How We Use Personal Information at Autism Detect

• To formulate, strategise, and deliver therapy services tailored to the patient’s requirements

• For communication with clients via post, email, phone, or text for:

o Confirming and organising appointments

o Maintaining regular communication between scheduled sessions

o Distributing reports and treatment plans

o Discussing care with other healthcare professionals

o Sending relevant resources and invoices

• We store some client information in secure third-party systems such as HubSpot and Google Drive

How We Store Personal Information

Information pertaining to clients, patients, and their therapeutic treatments is securely stored in our practice management software as well as Hubspot and Google Drive. We also hold physical and confidential data (e.g. evaluations or case records). Records aredeleted no later than 6 years after the conclusion of our engagement. Emails and invoices are purged after 5 years.

Our Legal Basis for Processing Personal Information

We rely on the “legitimate interest” provision under Article 6 of GDPR to process and retain personal data. Autism Detect cannot effectively deliver services without processing this information. Health-related data falls under “special category data” as per Section 9 of GDPR. Clinicians at Autism Detect adhere to professional confidentiality standards, providing a lawful basis for data handling.

Our Responsibilities

We prioritise the security and confidentiality of patient records. We implement stringent security protocols and conduct regular audits. We do not share personal data with external entities without consent unless legally required.

Sharing Your Information at Autism Detect

• We may share information with:

o Healthcare professionals involved in the patient’s care

o External partners for processing payments

• We may engage third-party services to:

o Enhance service offerings

o Deliver services on our behalf

o Perform administrative tasks

o Assess service utilisation

• These parties are granted access only to the extent necessary and are contractually obliged to protect your information

Your Data Protection Rights

• You have the right to:

o Access your personal data

o Correct inaccurate or incomplete data

o Request deletion of your data in certain circumstances

o Restrict or object to the processing of your data

o Request data portability where applicable

• We will respond to all requests within one month without charge

• To exercise your rights, contact: info@autismdetect.co.uk

Security Measures

We use industry-standard security measures to protect your data. While we strive for full protection, no system is completely immune to breaches.

External Links

Our website may contain links to external websites. We do not control or endorse the privacy practices of these sites.

Privacy Concerns for Minors

Our services are not intended for children under 5 years of age. If we become aware that we’ve collected such data, it will be deleted immediately. Parents or guardians should contact us if they suspect this has occurred.